If you are not 100% happy with your purchase, you can get a return/refund 30 days from the date you purchased it. Simply provide us with your order number, full name, and product feedback using one of the steps below:

1. Email us at support@dbzon.com

OR

2. Click on CONTACT US to submit a ticket.

We stand for outstanding customer service and will go above and beyond to make our customers happy!

Please see our full REFUND POLICY for more details.

***The seller reserves the right to ask for a return of the goods.***
(Same condition you received it and in the original packaging.)

***Shipping fees are non-refundable***

We will ship your order via USPS, Fedex and/or UPS. Once the order is placed, our warehouse department will choose the shipping company, based on the product and zip code.

An email confirmation will be sent out as soon as your tracking number is available.

Standard shipping (Free on orders over $100) takes 5-8 business days to up to 14 business days depending on the location.

Priority Shipping takes 2-5 Business days.

Shipping fee is calculated at the check out.

After submitting your order we are limited to a couple of minutes to cancel your order. Our system is designed to expedite all orders directly with our warehouse for a fast pick up and shipping.

You can contact us via email to request the cancelation. Based on the order handling process, we might not be able to cancel your order. If it is possible, there might be a cancelation fee as follows:

* $3 Order slip that has been printed by our warehouse.

* $5 Orders that have been picked up by our warehouse.

* $10 Orders that have been sent to the shipping station.

If your order is successfully canceled, we will inform you via email, and a refund confirmation will be placed immediately to your payment method.

During Holidays, orders that have been picked up can not be cancelled.